Update: If you are using Sitecore 8.x you do not need the hot fix rather use this fix instead. Disable Robot Detection on a Content Management Server
Dennis Augustine and I were working with a client that all the sudden started to experience loss of login status. We followed all the usual timeout checks, compared code, compared configurations, tried to find a solid way to reproduce. We had two test users and everyone was sharing them. With all the testing happening, it turns out that Sitecore detected them as a robot.
Dennis Augustine and I were working with a client that all the sudden started to experience loss of login status. We followed all the usual timeout checks, compared code, compared configurations, tried to find a solid way to reproduce. We had two test users and everyone was sharing them. With all the testing happening, it turns out that Sitecore detected them as a robot.
Finally Ken Gray discovered this gem: Sitecore Dialog Timeout Issue
Here are the instructions for deploying the Login Timeout Fix:
Here are the instructions for deploying the Login Timeout Fix:
- Modify the Website\web.config by adding following module to the ‘system.webServer’ section (in case site is running on the Integrated Mode on IIS7
<- default setting ; and ‘httpModules’ section in case Classic mode is used) :
<add type="Sitecore.Web.HttpModule,Sitecore.Kernel" name="SitecoreHttpModuleExtensions" />
<add type="Sitecore.Support.FixHttpSessionTimeout.CausedByRobotDetection,Sitecore.Support.414299" name="RevertingAnalyticsBotSessionDuration" /> - Add the Sitecore.Support.414299 into the Website\bin folder.
If you have any tip, tricks or resources to share with the Guild please email them to chris.williams@readwatchcreate.com
